LETO Technology Pty Ltd (CAN 616207240)(“LETO Technology”, “LETO”, “we”, “us” or “our”) respects the privacy of individuals and is committed to handling personal information responsibly, securely and transparently.
LETO Technology is an Australian distributor of Videojet Technologies products and solutions. Our activities include the sale, supply, installation, servicing and support of industrial coding, marking, printing and related technologies.
This Privacy Policy explains how we collect, hold, use, disclose and protect personal information when you
For individuals in Australia, we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) to the extent those requirements apply to LETO Technology. We also comply with other applicable Australian legislation relating to privacy, electronic communications and data security.
Where our activities are subject to privacy or data protection laws in another jurisdiction, we will also handle personal information in accordance with those laws to the extent they apply to us.
This Privacy Policy is intended to provide information about our privacy practices. It does not constitute a blanket consent to every form of processing described in this Policy. Where consent is required by law, we will seek consent separately where appropriate.
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether it is recorded in a material form or not.
Depending on your relationship with LETO, the personal information we collect may include:
Where payment processing is undertaken by an external payment provider, LETO may not retain complete payment card details.
Certain categories of personal information receive additional protection under privacy law. These may include information about an individual’s health, racial or ethnic origin, religious or philosophical beliefs, political opinions, trade union or professional association membership, sexual orientation, biometric information or criminal record.
LETO does not generally need to collect sensitive information as part of its ordinary sales and distribution activities.
Where we do collect sensitive information, we will only do so where it is reasonably necessary for our functions or activities and where:
We generally collect personal information directly from you.
We may collect information when you:
We may also receive personal information from third parties where lawful and appropriate, including:
Where required, we will take reasonable steps to notify you when we obtain personal information about you from another source.
From time to time we may receive personal information that we did not request.
Where Australian privacy law requires us to determine whether that information could have been lawfully collected by us, we will make that assessment within a reasonable period.
If we are not permitted or do not need to retain the information, we will take reasonable steps to destroy or de-identify it, provided it is lawful and reasonable to do so.
We may collect, use and disclose personal information for purposes including:
We may also use information for another purpose where you have consented to that use or where the use is otherwise permitted or required by law.
As an Australian distributor of Videojet Technologies products, LETO may need to exchange certain information with Videojet Technologies and relevant Videojet affiliated entities.
Depending on the circumstances, this information may relate to:
We will only disclose personal information that is reasonably necessary for the relevant purpose or otherwise permitted by law.
Videojet Technologies and its affiliated entities may have their own privacy obligations and privacy policies governing information they receive and process independently of LETO Technology.
We may disclose personal information to organisations that assist us to operate our business, including:
LETO does not sell personal information as a commodity.
We will not disclose personal information to unrelated parties for their own independent direct-marketing purposes unless we have an appropriate lawful basis or consent where required.
Where permitted by applicable law, we may use business contact information to communicate with you about:
In Australia, our direct-marketing practices are intended to operate consistently with applicable requirements of the Privacy Act 1988 (Cth), Spam Act 2003 (Cth) and other applicable electronic-marketing and telemarketing requirements.
You may opt out of marketing communications at any time by:
We will process opt-out requests within the period required by applicable law and will not charge you for opting out.
Even if you opt out of marketing communications, we may continue to send you non-marketing communications that are reasonably necessary for an existing business relationship, such as order, service, warranty, account, safety or security communications.
When you visit our website, certain technical information may be collected automatically, including:
We may use cookies, pixels and similar technologies to:
Some cookies may be provided by third-party technology, analytics, advertising or social-media service providers.
Where applicable privacy or electronic-communications laws require consent before non-essential cookies are placed on a device, we will seek that consent through an appropriate cookie preference or consent mechanism.
You can also control cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website.
Our website may contain links to websites operated by Videojet Technologies or other third parties.
A third-party website is governed by the privacy policy and terms of the organisation operating that website. LETO is not responsible for the privacy practices, content or security of an external website that we do not control.
We recommend reviewing the privacy information provided by the relevant third party before submitting personal information through its website.
LETO operates in Australia but may use suppliers, technology platforms and business partners located outside Australia.
Personal information may therefore be disclosed to, stored in or accessed from countries outside Australia.
This may occur, for example, where information is provided to:
Countries involved may include United States, United Kingdom, countries within the European Economic Area, Singapore and other locations used by Videojet or LETO’s technology providers.
Where the Australian Privacy Principles apply to an overseas disclosure, LETO will take such steps as are required under applicable Australian privacy law in relation to the overseas recipient.
Where the GDPR, UK GDPR or another international data-transfer regime applies, we will use an appropriate transfer mechanism where required. Depending on the circumstances, these mechanisms may include:
The laws applying to personal information in another country may differ from Australian privacy laws.
Where the EU General Data Protection Regulation (GDPR) applies to our processing of personal data, our lawful basis for processing may include:
Where applicable, individuals may have rights including the right to:
These rights are subject to limitations and exemptions under applicable law.
Where the UK GDPR and Data Protection Act 2018 apply to LETO’s activities, we will handle relevant personal data in accordance with those requirements.
Individuals may have rights similar to those described above for individuals in the European Economic Area, subject to applicable UK law.
Where New Zealand’s Privacy Act 2020 applies to LETO’s activities, we will handle relevant personal information in accordance with obligations applicable to us under that legislation.
Certain US state privacy laws may apply to a business only when specified jurisdictional and statutory thresholds are satisfied.
Where an applicable US privacy law grants an individual particular rights in relation to personal information and LETO is legally subject to that law, LETO will respond to valid requests in accordance with the applicable requirements.
Depending on the law, those rights may include rights to know, access, correct or delete certain personal information, and rights concerning certain forms of sale, sharing or targeted advertising.
Nothing in this section is intended to suggest that a particular foreign privacy statute applies to LETO where its legal jurisdictional requirements are not met.
LETO takes reasonable technical, physical and organisational measures designed to protect personal information from:
Depending on the nature of the information and systems involved, our safeguards may include:
No internet transmission, information system or storage method can be guaranteed to be completely secure. Accordingly, while we take reasonable precautions, we cannot guarantee absolute security.
LETO maintains processes for identifying, assessing and responding to suspected or actual data breaches.
Where the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth) applies, LETO will assess eligible data breaches and provide notifications to affected individuals and the Office of the Australian Information Commissioner where required by law.
Where an applicable overseas privacy law imposes separate breach-notification obligations, we will comply with those requirements to the extent they apply to the incident and to LETO.
We retain personal information only for as long as reasonably necessary for:
Retention periods may differ depending on the nature of the information.
When personal information is no longer reasonably required and we are not required to retain it by law, we will take reasonable steps to securely destroy it or de-identify it.
You may request access to personal information that LETO holds about you.
We may ask you to verify your identity before providing access.
Where the Australian Privacy Principles apply, we will respond within a reasonable period and provide access in the manner required by applicable law.
There are circumstances in which we may lawfully refuse access or provide only partial access. If this occurs, we will provide the information and reasons required by applicable law, including information about available complaint mechanisms where required.
LETO takes reasonable steps to keep personal information accurate, up to date, complete, relevant and not misleading, having regard to the purpose for which it is held.
If you believe personal information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, you may ask us to correct it.
We will consider and respond to correction requests in accordance with applicable privacy law.
Where the Australian Privacy Principles apply, individuals may have the option of dealing with LETO anonymously or using a pseudonym where it is lawful and practicable to do so.
For example, you may generally browse public areas of our website without identifying yourself.
Identification will usually be necessary where we need to:
LETO does not use Australian government-related identifiers, such as a driver’s licence number, Medicare number or tax file number, as its own customer identifier unless permitted or required by applicable law.
Where such information is collected for a lawful business purpose, its use and disclosure will be restricted in accordance with applicable requirements.
Where you apply for employment or another role with LETO, we may collect information including:
Recruitment information will be used primarily to assess your suitability for employment and to administer the recruitment process.
If your application is unsuccessful, we may retain your information for a reasonable period where lawful, including to consider you for future opportunities.
LETO’s products and services are primarily directed to businesses and industrial customers and are not intended to be marketed directly to children.
We do not knowingly seek to collect children’s personal information through our website for commercial marketing purposes.
If we become aware that we have collected a child’s personal information in circumstances where parental or guardian consent is legally required, we will take appropriate steps in accordance with applicable law.
If you have a concern about the way LETO has handled your personal information, please contact our Privacy Officer using the details below.
Please provide sufficient information for us to understand and investigate your concern.
We will:
If your complaint concerns Australian privacy law and you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner (OAIC).
Website: www.oaic.gov.au
Individuals located outside Australia may also have a right to complain to the privacy or data-protection regulator responsible for their jurisdiction where the relevant law applies.
We may update this Privacy Policy periodically to reflect:
The latest version will be published on our website together with its effective or last-updated date.
Where a change materially affects the way we process personal information and applicable law requires additional notice or consent, we will take appropriate steps to provide that notice or obtain that consent.
Questions, access or correction requests, marketing opt-outs and privacy complaints may be directed to:
Privacy Officer
LETO Technology Pty Ltd
Unit 2 1274 Boundary Road
Wacol QLD 4076, Australia
Email: info@leto.com.au
Telephone: +61 1300 02 02 04
Website: Leto.com.au
For privacy enquiries, please include sufficient information for us to identify your request, but do not send sensitive identification documents by unsecured email unless specifically requested and an appropriate secure method has been provided.